Terms & conditions.
Last updated: 15 May 2026
1. About these terms
These terms apply to all work carried out by A‑Select Heating Services Ltd ("we", "us") for our customers ("you"). By instructing us to proceed with a quote or booking, you accept these terms.
2. Quotes and pricing
Written quotes are valid for 30 days from the date of issue. Quotes are based on the information available at the time of survey; if site conditions differ materially we will agree any variation with you in writing before continuing. Verbal estimates are indicative only.
3. Bookings and access
You agree to provide safe and reasonable access to the property at the agreed appointment time, including access to gas, water and electrical isolation points. Cancellations made with less than 24 hours' notice may incur a call‑out charge.
4. Payment
Service and repair work is payable on completion. For installations, a deposit may be requested with the balance due on commissioning. Invoices are payable within 7 days unless otherwise agreed in writing. Late payment may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998 where applicable.
5. Warranties
Manufacturer warranties (up to 12 years on selected Worcester Bosch installations) apply subject to annual servicing being carried out by a Gas Safe registered engineer. Our workmanship is guaranteed for 12 months from the date of completion. Warranties do not cover damage caused by misuse, third‑party modification, system contamination or lack of servicing.
6. Landlord findings
CP12 gas safety findings are issued at the time of inspection and emailed within 24 hours. Findings remain the property of A‑Select Heating Services Ltd until the corresponding invoice is paid in full.
7. Liability
We carry full public liability insurance. Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot be excluded by law. To the extent permitted by law, we are not liable for indirect or consequential losses, or for pre‑existing system defects identified during the course of our work.
8. Complaints
If you are unhappy with any aspect of our service, please contact us in the first instance at info@a-selectheating.co.uk. We aim to acknowledge complaints within 3 working days and resolve them within 28 days.
9. Governing law
These terms are governed by the law of England and Wales and any disputes are subject to the exclusive jurisdiction of the English courts.